Full refund is provided if cancellation is made by email or phone prior to accessing the e-learning course.  Cancellations must be requested by emailing  or calling 002015575569570020952280096.

Cancellation After Receiving Course Sign-on Information
Cancellation requests need to be made within 48 hours of the issuance of course sign-on information for a full refund.  No refund will be provided after this time period.  Cancellations must be made by emailing or calling 002015575569570020952280096.

Course extensions are not needed where there is no course time limit, students have access to a course for unlimited time. However, on monthly subscription of courses, membership will be cancelled upon payment failure.